Free User Journey Map Maker Online
Free User Journey Map Maker Online
Visualize user experiences, satisfaction scores, and touchpoints across tasks and sections.
What is a User Journey Map?
A user journey map is a diagram that visualizes a user's experience across different tasks and stages. Each task is scored by satisfaction (1-5), and actors show who is involved. User journey maps help product teams identify pain points, optimize workflows, and improve overall user experience.
Common Use Cases
- •UX design - Map user experiences across product touchpoints
- •Customer journey analysis - Identify pain points and satisfaction levels
- •Onboarding flows - Visualize new user first-time experiences
- •Service design - Document end-to-end service interactions
- •Product planning - Prioritize improvements based on satisfaction scores
Syntax Quick Reference
| Element | Syntax | Description |
|---|---|---|
| Title | title Journey Name | Journey map heading |
| Section | section Name | Group related tasks |
| Task | Task name: score: actors | Task with satisfaction (1-5) |
| Score | 1-5 | 1 = worst, 5 = best satisfaction |
| Actor | Me, Cat | People involved in the task |
Export Options
PNG Export
High-resolution images for documents and presentations.
SVG Export
Scalable vectors for web and further editing.
PDF Export
Print-ready format for professional documentation.
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Frequently Asked Questions
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